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Thursday 12 March 2020
by Angela Hankey

Meet the Member - Kerry Lockyer of Oomph Learning & Development Ltd

Kerry

Name of Business?  Oomph Learning and Development Ltd

• Who are you?  Founder and Managing Director

• What sets you apart from the competition?  I’m all about building relationships and adding value. I think it’s fair to say that I’m also naturally curious, which means I love to ask lots of questions! This allows me to get ‘under the skin’ of the businesses that I work with and provide a really bespoke learning solution. Although I have 20+ years’ experience in senior Learning and Development roles and lots of professional qualifications, I’d like to think it’s my approach and the results I achieve that demonstrate the value that I can add.

How did the business come about?  I’d always wanted to have my own business but I guess the time had never been quite right, or I’d never been brave enough! Last October, an opportunity presented itself and I took the plunge.

• What are your main target markets?   I work with individuals (personal coaching), teams and businesses to help them develop their oomph! I’m a Clarity4D Business Partner and I love to use personality profiling to help individuals understand more about themselves, as well as others. This could be on a short term development opportunity such as a team effectiveness session for a leadership team, or a more longer term project at a strategic level, for example helping a business to develop and embed a customer experience culture. I can do lots of things, but if I had to summarise, I’d say I specialise in :-
  • sales effectiveness solutions
  • customer experience
  • developing high performing teams
  • leadership development

• How long has your business been in existence?   I set up the business in October 2019

How many staff do you employ?  No one yet, it’s just me!

• What job or achievement makes you most proud?   I’ve been lucky to have so many career highlights that I can’t give you just one! The things that make me most proud are the various individuals who I’ve worked with getting promotions, leading teams and delivering significantly improved performance. I’m also proud of leading a large L&D project at Wickes around the development of their Design Consultant population, which saw a £58m uplift in turnover, saw the number of £1m DCs (their top performers) rise from 7 to 54, reduced attrition from 33% to 8% and subsequently won loads of national awards.

Where do you see the business being in five years?   I’m hoping that I can grow my business more locally so that I’m not constantly driving up and down the M6! I’d love to be working with a core of local organisations who know that I’ll add value to their business. As well as being a trusted partner to a core number of corporate clients (which is my income stream), I’d also love to be working with local charities or good causes, who may not otherwise be able to access some of the services I can offer.

Why Warrington?   I’m originally from ‘down south’ but my husband was born here and grew up in Warrington. Both of my daughters have also grown up here, so I guess it’s fair to say that this is where I call home now (plus the people are much friendlier!!)

Tell us one interesting thing about the business that might surprise us?   I struggled to find a name for my business that represented exactly what it did. A good friend of mine pointed out to me that all names I’d come up with so far were a bit ‘meh’. It wasn’t until I was walking round my local supermarket and saw a famous brand of healthy drinks that had “helps give you some oomph” on their packaging, that I thought that’s it!

Tell us one interesting thing about you that people might not know? (ie, hobbies, amusing fact, etc)  Both my children go to Sandymoor School (that’s not that interesting on it’s own) but the school was founded by my husband and a couple of friends under the Government's Free Schools Programme, roughly eight years ago. After years of research and a very steep learning curve, the school began it’s life in a portacabin with just 17 students. It’s now in a state of the art building (which I can see from my house), with 500+ students and has just become part of the Ormiston Academy Trust….I’m very proud of that story!

Fantasy dinner party – which six people alive or dead would you invite?  Michele Obama, Simon Sinek, Lewis Capaldi, Emmeline Pankhurst, Steve Jobs, Muhammed Ali