From streamlining workflows to enhancing customer experiences, AI tools offer a plethora of benefits for businesses across various sectors. LWA's inhouse innovation lead, Matt Jones, delves into some of the cutting-edge AI tools transforming the way businesses operate and explore how they can be leveraged effectively.
Fireflies: capturing meeting insights effortlessly
Ever felt burdened by taking notes during meetings? Fireflies.ai comes to the rescue. It revolutionises the way meetings are conducted and documented. This AI-powered tool transcribes meetings in real-time, allowing participants to focus on the discussion rather than note-taking.
Moreover, Fireflies.ai goes beyond mere transcriptions; it analyses the conversation, identifies action items, and sends a recap to all attendees, ensuring everyone stays informed.
With its integration with popular platforms like Zoom, Teams, and Google Meet, Fireflies.ai seamlessly fits into existing workflows, making it a must-have for any forward-thinking business.
Scribe: simplifying instruction creation
Gone are the days of laboriously creating instructions with screenshots. Scribe offers a more efficient solution. This AI tool allows you to create detailed instructions for various tasks directly in your web browser (or desktop version which is paid for).
Whether it's training new employees on internal processes or sharing guidelines with team members, Scribe simplifies the process by eliminating the need for manual screenshots and stitching.
What's more, Scribe enables you to redact sensitive data and save instructions for future use, enhancing productivity and knowledge sharing within your organisation.
Formless.ai: streamlining data collection
Need to gather information from customers seamlessly? Formless.ai has you covered. This AI tool enables businesses to create customised forms to collect valuable data from clients or prospects.
From onboarding processes to customer feedback surveys, Formless.ai simplifies data collection by providing a user-friendly interface and allowing you to set the tone of voice to match your brand.
By training it to your specific data requirements and integrating it with your website, Formless.ai becomes an invaluable asset for understanding your audience and improving your services.
Chat GPT: your virtual assistant for knowledge and ideas
Chat GPT is a specialised AI tool designed to assist with various tasks ranging from training staff to generating ideas. Whether it's explaining complex concepts to new employees or brainstorming marketing strategies, Chat GPT offers prompt and insightful responses.
Its ability to comprehend technical details and simplify explanations makes it invaluable for training staff on intricate processes or regulations.
Moreover, Chat GPT can assist with idea generation, meeting preparations, research tasks, and even email drafting, helping businesses streamline operations and enhance productivity.
Need help with your marketing activity? Ask ChatGPT to come up with some blog topics or LinkedIn post ideas, give it some basic instructions such as specifying an informal or formal tone of voice and making sure to use British spellings for example, and hey presto, you have a series of marketing content you can use to keep your business active online! It is always advisable to check through content rather than copying and pasting straight from ChatGPT.
Future prospects: embracing AI advancements
As AI technology continues to evolve, businesses can expect even more sophisticated tools to emerge. Agents, employing advanced algorithms, will become increasingly adept at handling complex tasks and interacting seamlessly with customers. The integration of multimodal capabilities will enable AI systems to process and interpret information from various sources, including text, images, and speech, fostering more intuitive interactions.
Furthermore, AI-driven video creation tools will revolutionise content production, offering businesses innovative ways to engage with their audience through dynamic visual storytelling.
In addition, businesses should keep an eye out for AI embedded in software applications. As AI becomes more pervasive, it will be seamlessly integrated into existing software systems, enhancing their capabilities and enabling new functionalities. Whether it's automating repetitive tasks or providing intelligent insights, AI embedded in software will play a pivotal role in driving efficiency and innovation across industries.
We’re using AI at LWA
As business advisors to clients across the UK, our team at LWA have made it our mission to continuously learn ways in which businesses of all sizes can benefit. Led by Matt Jones, we have been using automation in the form of cloud accounting software for a number of years which has helped our clients to streamline processes and focus on growing their business. We are also one of very few accountancy firms that have implemented AI onto our website allowing users to search for lots of useful information from tax reliefs to payroll legislation.
If you would like to know how you can use AI effectively in your business, contact Matt for advice by email to mail@lwaltd.com or call 0161 905 1801 in our South Manchester office or 01925 830 830 in Warrington.